the cruise lounge logoThe Cruise Lounge is a specialist cruise travel agent and a sister enterprise of  The Departure Lounge Berwick.  We are based in the beautiful town of Berwick in Melbourne’s South Eastern suburbs and offer travellers expert and professional assistance for the perfect cruise experience.

Personal experience and expert knowledge ensure our clients can relax and trust that their travel planning will be seamless, from their initial inquiry to their return back home. The Cruise Lounge will work with you for as long as it takes to plan a cruise that exceeds your every expectation and desire.

As a member of the Helloworld & American Express group, The Cruise Lounge has contracts and deals with all major cruise operators and wholesalers worldwide. This provides more choice and greater value than with most agencies or internet sites.

Our staff are privileged to have experienced many and varied destinations all over the world and can therefore offer invaluable first-hand knowledge. The scope of cruising is immense, so it always pays to speak with cruising professionals who have intimate knowledge of all the offerings by the large number of cruising operators.

The Cruise Lounge Team

Expert Cruise Consultation Team

Lauren Savery

Lauren Savery

Director & Cruise Consultant

Number of years in travel: 22

Favourite place visited in the world:

New York - it’s the city that never sleeps! Just love the atmosphere here, it feels like you are part of a movie set and everywhere you look there are famous sights and sounds. I love that it is alive 24 hours a day and my favourite little place for a great brunch is Sarabeths - they have amazing pancakes and fresh orange juice.

Which cruise line would you travel with and why:

I would love to experience the new Scenic Eclipse ship. It is a discovery yacht and features a helicopter and a submarine for the extra special sightseeing so plenty of once in a lifetime moments to be enjoyed! Plus the fact that it is five star luxury, champagne, spa suites and more always is an added bonus!

Top Cruise Tip:

Arrange a cruise nice and early so you get the choice of cabin locations and all the early booking special offers. There are some great prices and cruises usually are on sale at least 18 months in advance. This way you secure the best price, the best cabin plus plenty of time to look forward to it!

Lauren Galli

Lauren Galli

Cruise Consultant

Number of years in travel:13 years

Favourite place you have been in the world and why:

South Africa is the most amazing place I have been lucky enough to experience. It is completely different to anywhere else I have been, the emotions and adrenalin you feel whilst out on Safari being so close to such amazing wild beasts like Lions and Cheetahs is indescribable.

Which cruise line you would use and to where if you had any choice and any

I would love to experience sailing on a Seabourn Cruise. 5 star luxury all-inclusive with amazing itineraries makes me envious everytime I create a booking! Thinking champagne and caviar on the beach…yes please!

Top cruise tip:

Pre-book excursions and dining options where possible to avoid disappointment of missing out on the full experience of your holiday.

Sandra Potenza

Sandra Potenza

Cruise Consultant

Number of years in travel: 9

Favourite place you have been in the world and why:

My favourite place is the Greek Islands, safe waters and the perfect climate from May - October , great food, crystal clear waters and something for all! - couples, families and singles!
The ultimate relax place without ever being bored!

Which cruise line you would use and to where if you had any choice and any

I would use Celebrity Cruises, and do a Cruise from Venice down the coast of Croatia and into Greece and Turkey. I like big ships with lots to do while on board and that also have area to relax when you want to have time out. I love doing shore excursions and being in a different country every day - that is the beauty of cruising!

Top cruise tip:

Cruises get fully booked early so get in as early as can so you get a great price and the cabin you want! Make sure you go to the specialty restaurants and enjoy the shows and
entertainment at night! Please don’t forget to treat yourself with some pamper treatments at the Spa!

Why Choose The Cruise Lounge?

Knowledge & Experience

Each cruise consultant at The Cruise Lounge has a wealth of experience in cruising of all types and at all levels. Our combined experience means we can talk with the authority of personal experience  when discussing cruise options. We can help you sift through the dazzling array of cruise offers from dozens of cruise operators, to select the ideal package for you. There are cruise holidays to suit every budget, from the cost-conscious to the most luxurious and we can help select the right choice. There are some extras that you pay for separately, such as some drinks and shore excursions, but those are optional. With a package from The Cruise Lounge you can walk on board knowing that you have already paid for a great vacation.

Personal Service

The crew at the Cruise Lounge pride themselves on a level of service far above expectations. We understand that each client has unique wishes and tastes, and we take the time to tailor make packages to suit each one. Our service extends  to tailoring individual cruise packages, developing unique itineraries that encompass hotels and tours before and after the cruise of a lifetime.  We also appreciate our clients’ time is precious, and, after a consultation, will work behind the scenes to formulate the best cruise package possible.

Tailored Itineraries

Cruising is much more than ‘life on the water’. To fully complement the cruising experience we have special arrangements with the world’s leading airlines and hotel chains that enable us to design full-service fly-cruise packages wherever the cruise departs.  Our bespoke designs can include on-land tours, sightseeing and local cultural activities to really round-out your dream cruise. The only thing you need do is tell us your interests, and leave the rest to The Cruise Lounge.

After having a negative experience at another travel agent we ended up at the departure lounge and I’m so glad we did. Fantastic service from Lauren. Our UK family holiday was a great success. Thank you!

Mrs Mitchell

Thank you Lauren Galli for organising my most recent trip to Queensland for me and a very important person in my life. My trip was perfect!

I visited you in November to book this and you were extremely professional, down to earth and friendly…by far the best Travel Agent I have ever dealt with!

Thumbs up, 5 out of 5! I will definitely recommend you to all and will definitely be back to book with you again in the future!

Miss Marafioti

Booked a trip to Thailand with Amanda!! Very helpful and all lovely ladies, very welcoming and knowledgeable!

Mrs McIntosh

Great Service ! Highly recommend speaking with Sandra for your travel needs. Thanks again Departure Lounge Berwick

Mr Katakouzinos

Awesome service! Recommend to all who wants a good travel agent to keep you on track with time and organisation.

Mrs Erington

A big thank you to Sandra, nothing has been to much trouble in organising our big trip. Highly recommend, the girls are fabulous

Mrs Mohamed:

What can one say about the Queen Elizabeth, beautiful ship, lots to do on board, every hour there is a least 4-5 options of various activities to do. Nice cafe and bars for a drink, great food everywhere to tempt you. There are recent movies on the big screen most days, and shows in the theatres at night. This is where you get a chance to put nice clothes on and feel like a star. Once again there a many options to keep one entertained at night.

We found being on Queen Elizabeth  a wonderful relaxing holiday, having so many choices how to entertain yourself whilst on board and whilst at port they offer great tours which one must do, as we once were told : If you pay this money and go so far do as much as you can as you may never get this opportunity again.

Yvonne and Kevin

If you’re busy, drop us a line

70 High St. Berwick Vic 3086 AU
Tel: 03 9769 5722

Opening Hours

Monday to Friday: 9am to 5pm Saturday: By Appointment

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